Frequently Asked Questions

Shipping

How long does delivery take?
Standard Australian delivery takes 7-14 business days.

Do you ship Australia-wide?
Yes! We ship to all states and territories.

Orders

Can I track my order?
Yes — once your order ships you will receive a tracking number via email.

Can I change or cancel my order?
Contact us within 24 hours of placing your order.

Returns

What is your return policy?
We offer hassle-free returns within 30 days of delivery. Items must be unused and in original packaging.

How do I return an item?
Email dngco95@outlook.com.au with your order number and we will sort it out.

Discounts

Where do I enter my discount code?
Enter it at checkout in the discount code field. Try BARKNIGHT15 for 15% off!